RAYANS CREATIVE PRIVACY POLICY

Last Updated: 22/08/2026

Rayans Creative values your privacy and is committed to protecting your personal data. This Privacy Policy explains how Rayans Creative (“we,” “us,” “our”) collects, uses, shares, and protects your data when you visit or interact with www.rayanscreative.com, in accordance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules.

1. Information We Collect

When you contact us through the website (enquiry form, WhatsApp chat, or “Get Quote” request), we may collect:

  • Name
  • Brand or company name
  • Email address
  • Phone number
  • Details of your message or enquiry

We also automatically collect limited technical information for website security, maintenance, and improvement:

  • IP address
  • Browser type
  • Device details
  • Pages visited and usage analytics (via Google Site Kit/Analytics)

2. How We Use Your Information

We use the information collected to:

  • Respond to your enquiries and follow up on your requests
  • Provide information about our services
  • Deliver and improve our services
  • Improve website performance, security, and user experience
  • Send you relevant updates about our services, where you’ve consented to this
  • Comply with legal obligations

We do not sell or rent your personal information to anyone.

3. Consent

By submitting the enquiry form or contacting us via WhatsApp/phone, you consent to the collection and use of your information as described in this policy. Where consent is required for any specific purpose, we will ask for it clearly and separately  never through pre-selected checkboxes. You may withdraw your consent at any time by contacting us using the details in Section 15; this will not affect any processing carried out before withdrawal.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for  typically, enquiry and contact data is retained for the duration of our business relationship with you, plus a reasonable period afterward to meet legal, accounting, or reporting obligations. Data is securely deleted or anonymized once it is no longer needed.

5. Cookies

Our website uses cookies and similar technologies (including via Google Site Kit and analytics tools) to understand website usage, improve functionality, and enhance your browsing experience. You can control or disable cookies through your browser settings, though this may affect some website features.

6. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Website hosting and technical service providers
  • Analytics tools (e.g., Google Analytics/Site Kit)
  • Communication platforms (e.g., WhatsApp Business)
  • Advertising platforms (e.g., Google Ads, Meta), where relevant to campaigns you’ve engaged with

We may also disclose information where legally required, or where necessary to protect our rights, property, or safety. We never sell your personal information to any third party.

7. Data Security

We implement reasonable technical and organizational safeguards  including access controls, secure hosting, and regular website security monitoring  to protect your data from unauthorized access, loss, or misuse. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Breach Notification

In the unlikely event of a personal data breach affecting your information, we will notify the Data Protection Board of India and affected individuals as required under the DPDP Act, including details of the breach, its likely impact, and the steps we are taking to address it.

9. Third-Party Links

Our website may contain links to third-party websites or social media pages. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

10. Your Rights

Under the DPDP Act, you have the right to:

  • Access — request a summary of the personal data we hold about you and how it is processed
  • Correction & Erasure — request correction of inaccurate data or deletion of your data
  • Withdraw Consent — withdraw consent at any time for any processing based on it
  • Nominate — nominate another individual to exercise your rights in the event of death or incapacity
  • Grievance Redressal — raise any concerns about how we handle your data (see Section 12)

To exercise any of these rights, contact us using the details below. We will respond within 30 days of receiving your request.

11. Children’s Privacy

Our website and services are intended for business use and are not directed at individuals under 18. We do not knowingly collect personal data from minors.

12. Grievance Officer

In accordance with the DPDP Act, 2023, if you have any complaints or concerns regarding how your personal data is handled, please contact our Grievance Officer:

Name: Sajeev Thidilparambil
Email: info@rayanscreative.com
Phone: +91 99950 96334
Address: NH 66, Kandoth, Payyanur 670307, Kerala, India

We will acknowledge and address your grievance within a reasonable timeframe, and in any case within the period prescribed under applicable law.

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Rayans Creative
Email: info@rayanscreative.com
Phone: +91 99950 96334
Location: NH 66, Kandoth, Payyanur 670307, Kerala, India
Website: https://www.rayanscreative.com/